Public File

Beyond Radio (the station identification name of Proper Community Media (Lancaster) Limited) is a community radio station licensed by OFCOM, the regulator for the UK Communications Industries. We operate under license number CR100256 for both our FM frequencies.

Our primary broadcasting area is the locality of Lancaster, Morecambe and Carnforth as well as surrounding towns and villages.  Beyond Radio is a not-for-profit organisation primarily operated by a team of volunteers.

All Ofcom licensed radio stations in the UK have obligations to abide by the conditions of its license and to ensure that the terms set out in the Ofcom Broadcasters Code are adhered to with regards to its programmes, including its music and local content. These obligations are set out in the Community Radio station “Key Commitments”. 

‘Proper Community Media Lancaster T/A Beyond Radio Limited’ is registered with Companies House as an active company operating in England, sometimes referred to as a ‘Community organisation limited by guarantee’ – Registration: 08069748.

As well as being able to contact the station via our website or email, you can write to Beyond Radio at:

Beyond Radio Studios
45A Chester Place
Lancaster
LA1 4HA

You can call the Beyond Radio studio on 01524 888 450
To enquire about advertising on Beyond Radio, call our partnership team on 01524 88 42 44

Key Contacts
Proper Community Media (Lancaster) Limited is operated in accordance with the companies Memorandum of Association, registered with Companies House and also approved by Ofcom as our media regulator. It is the responsibility of our Board of Directors to facilitate the compliant operation of the company at all times.

The Proper Community Media (Lancaster) Limited (08069748) Board of Directors are:         

The station also has a Management Group responsible for the day to day delivery of the station's key commitments under the terms of its community radio license.

The Management Group are:

If you have a complaint to make about Beyond Radio, in the first instance you should contact the Board of Directors at the address above, or by emailing: complaints@beyondradio.co.uk

Your complaint will be dealt with in accordance to our complaints procedure and you can expect a response to your complaint in a timely fashion (within 7 days). If you are unhappy with the response you receive, you can also complain directly to our media regulator, Ofcom. Full contact details can be obtained at their website: www.ofcom.org.uk

Programming
Due to the voluntary nature of our operations, some of our volunteers may pre-record shows from home facilities.  This means that in some cases our output may not be 'live'.  Our presenters will never suggest a broadcast is live if that is not the case and any invitation to email or communicate with the studio will never suggest that such contact will be acted upon immediately.

The station programme schedule is regularly reviewed to ensure that the station consistently meets the expectations of the community we serve. Sometimes however, due to the availability of our volunteer presenter base, last-minute and unannounced changes to our schedule may be made.

All of our programming is produced locally.

Occasionally, we may also air other content that is not produced locally but such content will never suggest that it has been produced by Beyond Radio, even if such content does not specifically identify its source.

News
Beyond Radio will broadcast a national news summary, that includes news summary from across the globe; on the hour, every hour (with limited exceptions) and is a service provided to Beyond Radio by ‘Radio News Hub’. The audio and journalistic content of these bulletins remains the sole responsibility of Radio News Hub and Proper Community Media Lancaster T/A Beyond Radio Ltd does not hold influence or control in the nature or context of the broadcast. The news broadcast will be clearly identified to listeners as a broadcast by 'Radio News Hub'. In the event of a significant news event, Beyond Radio may chose without prior notice to its audience to switch to any exceptional coverage provided by Radio News Hub in its service provision to the station.

Beyond Radio also commits to the broadcast of local community news, delivered by both live and pre-recorded medium throughout the course of normal daytime output.

Events
The Beyond Radio What's On Guide broadcasts regularly throughout our normal daytime output. It features local community and not for profit events. Beyond Radio Limited provides the service and includes content at its discretion and no commercial partnership is entered into in relation to items highlighted in the What's On Guide.  Promotion is neither committed to nor guaranteed and the decision of Beyond Radio Limited as to an organisations eligibility for free promotion will be final. Submissions to this service can be emailed to whatson@beyondradio.co.uk