Family-run Lancaster tyres and car care firm wins two awards

A family-run tyres and autocare business is celebrating after winning two awards.

HIQ Garages of Halton and Lancaster, run by the Marshall family, won twice at the HiQ Pride Awards Ceremony held on April 10 at the luxurious Belfry Hotel & Resort in Warwickshire.

This special event celebrated the remarkable accomplishments of HiQ Tyres & Autocare franchisees from all corners of the United Kingdom.

Lyns Marshall was presented with the HiQ Customer Service Individual Award 2024, recognising her outstanding commitment to top-notch customer service,

Lyns & Joe Marshall were also crowned winners of the HiQ Social Media Award 2024, showcasing their talent for sharing engaging stories, promoting local expertise, and creatively boosting their brand across various social media platforms.

"It is a privilege to be recognised for our efforts, and to win two awards in an organisation where excellence is our everyday standard has been amazing," said Joe Marshall.

"Our team is committed and very hardworking, so these awards really do reflect their efforts. We must also thank all our customers who support us and for all the 5 star wonderful feedback.”

Amongst the comments from the national team, the judges said “their commitment to providing an exceptional level of customer service by implementing new initiatives, prioritising customers, and showcasing how much they care about their business.”