Lancaster City Council has opened a new one-stop shop in the city to provide housing advice and support. Located at 5 King Street, it will be open every Monday, Wednesday and Friday from 10am-4pm.
The shop will provide face-to-face service advice and information for people looking for a council property as well as existing tenants who need to report repairs.
Vacant council owned properties will be also advertised inside the shop, similar to an estate agent.
Staff will be one hand to answer a wide range of housing related enquiries including:
- Help with applying to Ideal Choice Homes
- Reporting a repair in a council housing property
- Advice for anyone worried about losing their home
The council’s customer services team will also be available on Monday and Wednesday afternoons from 1pm-4pm to answer general queries on council services.


Guys Thatched Hamlet closes suddenly after 46 years
Teenager spared jail for causing death of newborn child in Morecambe
Morecambe Town Council agrees budget and 2.46 per cent rise in Council tax share
Builders of new Lancaster housing development offer £2k cash pot to community groups
Lancaster centre welcomes mayor for opening of new community kitchen
Lancaster shop to close as high street gaming chain faces administration
Jim Bentley returns for second spell as Morecambe FC manager
Ashvir Singh Johal’s reign as Morecambe manager comes to an end
Lancaster writer's ghost story of Morecambe to be voiced by acting legend on Radio 4
Change of name announced for popular Morecambe bar
Opening announced for new Morecambe bistro inside former post office
Health watchdog report shows improvements to services at Royal Lancaster Infirmary
LISTEN: How Leo's Gym is making a difference in memory of young Morecambe boxer
LISTEN: Lancaster set to celebrate Chinese New Year
Lancaster’s Vue Cinema under new ownership
Lancaster city centre car park to close ahead of "catalyst for the development of the Canal Quarter"
Crews tackle commercial building fire in Lancaster
Heritage plaque to mark first Lancaster University site and Gillow factory
Heysham men appear in court in connection with death of cyclist in Morecambe
Fundraiser launched for Heysham family who lost everything in house fire

