Eligible households in the Lancaster district will begin to receive their £150 energy cost council tax rebate from tomorrow (Friday 13th May).
More than 33,000 households will receive a one-off payment, with the first batch of payments for those in council tax bands A to D who have already paid a council tax direct debit payment.
But, Lancaster City Council are warning that some payments may take longer, and those who don’t pay by direct debit will have to wait even longer, as they will have to apply.
Due to the checks required by the Government to prevent fraud, it’s only possible to make payments where the name on the bank account details that the council holds matches the name of the person on the council tax bill.
Additional checks are required where the names do not match, for example where someone has changed their surname but not updated either their bank account or council tax details.
Customers are advised that if they don’t receive their rebate in the first batch of payments, to be patient and the council will endeavour to make the payment as soon as possible.
Anyone who does not pay by direct debit will need to apply individually for the rebate.
The council say they’re currently finalising the application process.
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