Lancaster City Council to launch new social housing lettings online platform

Tuesday, 27 February 2024 11:15

Lancaster City Council is set to unveil a new online platform later this year which aims to make it easier for people to search and apply for social housing across the district.

The new website is being launched on Monday, April 8 and will replace the council’s current Ideal Choice Homes website as the main route into accessing housing provided by the council and other registered providers of social housing.

In the meantime, anyone with an active housing application on the current system is being advised to complete a new application form now to ensure it will be processed ahead of the new system going live.

It will also mean that the information held is up to date and applicants can continue bidding on properties as soon as the switchover to the new website takes place.

All those who have a current active housing application will retain the waiting time they have accrued on the housing register since their application was originally activated and be able to use the current Ideal Choice Homes website to place bids on properties until Monday, April 8.

New applicants wishing to be included on the council’s housing register and to apply for social housing should also use the new application form until the new website is launched.

Once launched, the new Ideal Choice Homes website will be easier to use on any device with a built-in translation option into more than 30 languages to give people equal access to the housing register and social housing in the district.

Amongst many other improvements, applicants will also be able to upload the supporting documents which are required as part of their application instead of having to travel to Lancaster or Morecambe Town Hall to submit them in person.

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